Job Summary
Job Title: Salesforce Functional Architect
Location: Hybrid – Remote
Reports To: AVP, Salesforce Platform
Context:
We are looking for a Salesforce Functional Architect to lead the functional design and architecture of our expanding Salesforce platform. You will play a key role in shaping and stabilizing our Salesforce ecosystem, including Financial Services Cloud, Marketing Cloud, Data Cloud, MuleSoft integrations, and Copado.
The Functional Architect will ensure that platform solutions are aligned with business goals, scalable, and maintainable. You will work closely with the AVP, Salesforce BA, developers, and partners to translate strategic objectives into actionable platform designs.
Key Responsibilities
* Own the functional architecture of the Salesforce platform, ensuring alignment across FSC, Marketing Cloud, Data Cloud, MuleSoft integrations, and Copado pipelines.
* Translate business requirements into end-to-end Salesforce solutions, considering both current capabilities and future scalability.
* Provide architectural oversight of Salesforce implementations, ensuring adherence to best practices, governance, and platform standards.
* Define data models, security model, integration patterns, and automation strategies that support the Credit Union’s business operations.
* Collaborate with technical and business teams, including offshore developers and staff augmentation partners, to deliver high-quality solutions.
* Contribute to platform roadmaps and assist in prioritizing enhancements that deliver the highest value.
* Provide mentorship and guidance on functional design and solutioning to other Salesforce team members.
Key Skills & Competencies
* Deep expertise designing and architecting Salesforce solutions across multiple clouds and integration layers.
* Strong understanding of FSC data models, Marketing Cloud journeys, Data Cloud use cases, MuleSoft integration patterns, and Copado DevOps processes.
* Ability to translate complex business needs into scalable, maintainable solutions.
* Skilled at balancing short-term deliverables with long-term platform integrity and scalability.
* Excellent stakeholder management and communication skills.
Qualifications
* 7+ years of Salesforce platform experience, including 3+ years in a functional or solution architect role.
* Experience designing solutions across Salesforce FSC, Marketing Cloud, Data Cloud, and integrating with external systems via MuleSoft.
* Salesforce certifications (FSC, Marketing Cloud, Platform App Builder, or Architect credentials) highly preferred.
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